Our privacy promise: How we use your data and when we’ll contact you.
Privacy Policy
Effective Date: 10 July 2026
The Pet Industry Business Awards (“PIBA”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, who we may share it with and your rights under UK data protection law.
Who We Are
The Pet Industry Business Awards (PIBA) celebrates the businesses, people and organisations making a positive difference within the pet industry. As part of our awards programme, we collect information from individuals who nominate businesses, vote, register interest, attend events or contact us.
Information We Collect
Depending on how you interact with PIBA, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Telephone Number (where provided)
Business Information
- Business Name
- Business Address
- Business Contact Name
- Business Contact Email
- Business Contact Telephone Number
- Award Category
- Location
- Nomination Information
Website Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Analytics Information
How We Use Your Information
We use your information to:
- Process nominations and votes.
- Administer the Pet Industry Business Awards.
- Contact nominated businesses where appropriate.
- Verify nominations where necessary.
- Respond to enquiries.
- Improve our website, awards programme and customer experience.
- Send important updates relating to the awards.
Where you have provided your consent, PIBA may also contact you regarding:
- Nominations
- Finalist announcements
- Public voting
- Award updates
- Winners
- Events
- Future PIBA activities
- Carefully selected partner company opportunities that we believe are relevant to the pet industry.
We do not sell your personal information to third parties.
You can unsubscribe from marketing communications at any time using the unsubscribe link within our emails or by contacting us directly.
Lawful Basis for Processing
We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Depending on the circumstances, our lawful basis for processing may include:
- Your consent
- Our legitimate interests
- Performance of a contract
- Compliance with legal obligations
Sharing Your Information
We only share personal information where necessary to operate the Pet Industry Business Awards.
This may include trusted service providers who support us with:
- Customer Relationship Management (CRM)
- Email communications
- Website hosting
- Event management
- Analytics
- Marketing
- Payment processing (where applicable)
Where you have provided your consent, we may also share limited information with carefully selected partner companies for relevant communications, offers or opportunities connected with the pet industry or PIBA activities.
All third-party providers are required to process your information securely and in accordance with UK data protection legislation.
Data Storage & Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, misuse, loss or disclosure.
Your personal information is securely stored using reputable cloud-based systems and managed in accordance with UK GDPR and applicable UK data protection legislation.
Data Retention
We only retain personal information for as long as necessary to:
- Administer the awards programme
- Deliver our services
- Meet legal and regulatory obligations
- Resolve disputes
- Improve future awards programmes
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing activities.
- Request a copy of your data where applicable.
- Withdraw your consent at any time where processing is based on consent.
If you wish to exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to help improve your browsing experience, understand website performance and enhance our services.
You can manage or disable cookies through your browser settings at any time.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Pet Industry Business Awards (PIBA)
Email: hello@piba.co.uk
Website: www.piba.co.uk
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or the way we process personal information.
Any updates will be published on this page, and the revised Effective Date will be updated accordingly. We encourage you to review this Privacy Policy periodically to ensure you remain informed about how we protect your information.
“The greatest achievement for any pet business isn’t simply growing a successful company. It’s becoming the business that owners recommend without hesitation, because they’ve earned the trust of the people who love their pets like family.”
Luke Millington: Founder, Pet Industry Business Awards
Contact Us
Whether you’re looking to enquire about sponsorship opportunities or simply learn more about PIBA – our team is here to help. Contact us today and we’ll be happy to assist.